Refund Policy

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Refund Policy

A ticket cancellation can be requested via the self service link  in the Buses Deluxe website. Ticket refunds are subject to the Refund Cancellation Schedule listed below:

         * 24 Hour Prior Departure = 100% Refund

         *  With in  10 Hours  Prior  Departure = 50% Refund

         *  Less than 5 hours to 2 Hours Prior to Departure = 25% Refund

         * 1 (one) Hour Prior to Departure To No Show = ticket holder can change the travel date not to exceed 30        

            days from the original travel date at no additional cost. In the event that the ticket(s) is not used by the                  

            extended date, the ticket will be null and void. Tickets are not transferable. 

Credit Card & Debit Card Purchases

Purchases completed using a bank card are subject to approvals. A complete billing address and or Personal Identification Number (PIN) is required to finalize a purchase. 

Buying A Ticket For Someone Else? Not a problem.

A Service Fee of $10 will be assessed in the event that the Ticket holder’s name does not match the card holder’s name. Card holder’s full billing address is required to secure purchase.